Virginia Department of Social Services Addresses High Turnover Rates by Promoting Resiliency Among Human Services Workers
High turnover rates among child welfare workers is a long-standing issue, exacerbated by the COVID-19 pandemic and other significant national and global crises. Turnover is costly for agencies and can disrupt the necessary services child welfare workers provide to vulnerable children, youth, and families. Virginia’s Department of Social Services (VDSS) Office of Trauma and Resilience Policy (OTRP), led by Pathways